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Posted: January 2, 2018
Last activity: January 4, 2018
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What is the name of master agent ?
What is the name of master agent creates agent schedules or which queues all requests for standard agents
Hi Pavani,
I think what you are trying to ask is the "Agent Manager which is the master agent that gathers agent configuration information". Please refer below link for detailed information.
https://pdn.pega.com/overview-agent-processing
Hope this helps.