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Abishek Sekar (Connect@Abicom)
TTEC
Senior Developer
TTEC
IN
Connect@Abicom Member since 2015 41 posts
TTEC
Posted: August 20, 2020
Last activity: August 20, 2020

What will happen if a current year business calendar is missing or not created when SLA Only calculate using business days?

Let's say a SLA rule has only calculate using business days for calculating goal and deadline.

If the current year business calendar is not created in the application, then how will the business days will be calculated for goal and deadline?

***Edited by Moderator: Pallavi to update platform capability tags***  

 

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