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DERANGULA ASHOK (DERANGULAA)
Student

Student
IN
DERANGULAA Member since 2020 2 posts
Student
Posted: November 19, 2020
Last activity: November 22, 2020

What will happen if the urgency requirement exceeds 100.

in SLA,

If initial urgency is 10,  goal is 20, deadline is 30 then the passed deadline is 30 and the passed deadline has to repeat 5times.

Afterthe first passed dead line the urgency is 90, then the urgency has to increased by 30 for 2nd passed deadline but we have the limitation for the urgency is 100, What will hapens at 2nd & 3rd passed dead line until 5th passed dead line ?

***Edited by Moderator Marissa to update Platform Capability tags****
Pega Platform 8.4 Low-Code App Development Case Management