Question
Last activity: 27 Feb 2019 5:02 EST
when Save as ,Create,open ADB etc, error occured (Rule-Utility-Function )
PRPC install is succeed, click create button, create new application,error is occured.
Status | fail |
Message | There has been an issue; please consult your system administrator |
Operator ID | Administrator@pega.com |
Requestor ID | HF1A5C121BC43AC30A84EAEC58E1EB74A |
Timestamp | Tue Feb 26 21:48:01 JST 2019 |
Engine Version | PegaRULES 7.20 ML1 (coreAssemblyCached_721_916) |
tracer's error log
FAIL
** Failed to find instance 'caseTypeMethodAbsent--(PublicAPI,ClipboardPage)' of type Rule-Utility-Function defined in 'pega_processengine_casetypefua'
[save as][ open ADB ] etc. display the same error .


PEG
FR
Engine Load Inner:
[java] 2019-02-26 16:38:54,860 (com.pega.pegarules.internal.bootstr) 19830421 - Loading bootstrap properties from file:////tmp/PegaInstallTemp-26-February-2019-16.38.03/prbootstrap.properties
[java] 2019-02-26 16:38:54,867 (com.pega.pegarules.internal.bootstr) 19830421 - Could not find java:comp/env/prbootstrap/ in the local JNDI context, skipping prconfig setting lookup
[java] 2019-02-26 16:38:54,868 (com.pega.pegarules.internal.bootstr) 19830421 - Could not find prbootstrap in the local JNDI context, skipping prconfig setting lookup
[java] 2019-02-26 16:38:54,870 (com.pega.pegarules.internal.bootstr) 19830421 - Unable to locate archive.properties properties, setting warVersion to -1
[java] 2019-02-26 16:38:54,871 (com.pega.pegarules.internal.bootstr) 19830421 - Engine schema defined in allclasses: null
[java] 2019-02-26 16:38:54,872 (com.pega.pegarules.internal.bootstr) 19830421 - Could not find java:comp/env/prconfig/ in the local JNDI context, skipping prconfig setting lookup
[java] 2019-02-26 16:38:54,873 (com.pega.pegarules.internal.bootstr) 19830421 - Could not find prconfig in the local JNDI context, skipping prconfig setting lookup
[java] 2019-02-26 16:38:54,874 (com.pega.pegarules.internal.bootstr) 19830421 - Engine classes schema: null
[java] 2019-02-26 16:38:54,875 (com.pega.pegarules.internal.bootstr) 19830421 - Assembled classes schema: null
[java] 2019-02-26 16:39:35,640 (com.pega.pegarules.internal.bootstr) 情報 - Storing: chemistry-opencmis-commons-impl-0.12.0.jar (because it must be extracted)
[java] 2019-02-26 16:39:49,936 (com.pega.pegarules.internal.bootstr) 情報 - Storing: batik-1.5-fop-0.20-5-dsm.jar (because it must be extracted)
[java] 2019-02-26 16:39:54,484 (com.pega.pegarules.internal.bootstr) 情報 - Storing: prhttpcomponents-core-4.1.3.jar (because it must be extracted)
[java] 2019-02-26 16:39:55,821 (com.pega.pegarules.internal.bootstr) 情報 - Storing: avalon-framework-4.0-dsm.jar (because it must be extracted)
[java] 2019-02-26 16:39:58,900 (com.pega.pegarules.internal.bootstr) 情報 - Storing: fop-0.20.5-dsm.jar (because it must be extracted)
[java] 2019-02-26 16:39:59,248 (com.pega.pegarules.internal.bootstr) 情報 - Storing: prrampart-module-1.6.2.jar (because it must be extracted)
[java] 2019-02-26 16:40:19,726 (com.pega.pegarules.internal.bootstr) 情報 - Storing: praxis2-1.6.2.jar (because it must be extracted)
[java] 2019-02-26 16:40:23,848 (com.pega.pegarules.internal.bootstr) 情報 - Storing: praddressing-1.5.4.jar (because it must be extracted)
[java] 2019-02-26 16:40:24,006 (com.pega.pegarules.internal.bootstr) 情報 - Storing: pad-reporting-7.2.1.jar (because it must be extracted)
[java] 2019-02-26 16:40:26,922 (com.pega.pegarules.internal.bootstr) 情報 - Storing: prrahas-module-1.6.2.jar (because it must be extracted)
[java] 2019-02-26 16:40:39,223 (com.pega.pegarules.internal.bootstr) 情報 - Storing: prhazelcast-3.4.1.jar (because it must be extracted)
[java] 2019-02-26 16:41:21,973 (com.pega.pegarules.internal.bootstr) 情報 - Storing: prrampart-core-1.6.2.jar (because it must be extracted)
[java] 2019-02-26 16:41:23,882 (com.pega.pegarules.internal.bootstr) 情報 - Loading: prresources.jar (no signature data exists in database)
[java] 2019-02-26 16:41:33,279 (com.pega.pegarules.internal.bootstr) 情報 - Storing: prneethi-3.0.2.jar (because it must be extracted)
[java] 2019-02-26 16:41:38,409 (com.pega.pegarules.internal.bootstr) 情報 - Storing: saxon9he.jar (because it is signed)
[java] 2019-02-26 16:41:44,641 (com.pega.pegarules.internal.bootstr) 情報 - Storing: prhttpcomponents-client-4.1.2.jar (because it must be extracted)
[java] 2019-02-26 16:41:48,961 (com.pega.pegarules.internal.bootstr) 情報 - Omitting file: textanalytics-core-7.2.1.jar schema/system/s68FB6E2EFE52B1959CBCECA611232BB8/TypeSystemHolder.class
[java] 2019-02-26 16:41:57,958 (com.pega.pegarules.internal.bootstr) 情報 - Storing: cache-api-1.0.0.jar (because it must be extracted)
[java] 2019-02-26 16:42:07,452 (com.pega.pegarules.internal.bootstr) 情報 - Storing: praxiom-1.2.13.jar (because it must be extracted)
[java] 2019-02-26 16:42:17,006 (com.pega.pegarules.internal.bootstr) 情報 - Storing: prhazelcast-client-3.4.1.jar (because it must be extracted)
[java] 2019-02-26 16:42:18,462 (com.pega.pegarules.internal.bootstr) 情報 - Storing: base/activation-1.1.1.jar (because it is signed)
[java] 2019-02-26 16:42:19,020 (com.pega.pegarules.internal.bootstr) 情報 - Storing: base/java6/bcprov-jdk15on-149.jar (because it is signed)
[java] 2019-02-26 16:42:19,158 (com.pega.pegarules.internal.bootstr) 情報 - Storing: base/java6/bcpkix-jdk15on-149.jar (because it is signed)
[java] 2019-02-26 16:42:19,559 (com.pega.pegarules.internal.bootstr) 情報 - Storing: base/java6/bcmail-jdk15on-149.jar (because it is signed)
[java] 2019-02-26 16:42:20,491 (com.pega.pegarules.internal.bootstr) 情報 - Count of jar files: 340
[java] 2019-02-26 16:42:20,492 (com.pega.pegarules.internal.bootstr) 情報 - Count of jar files loaded: 340
[java] 2019-02-26 16:42:20,493 (com.pega.pegarules.internal.bootstr) 情報 - Count of jar files skipped: 0
[java] 2019-02-26 16:42:20,494 (com.pega.pegarules.internal.bootstr) 情報 - Count of packages: 7265
[java] 2019-02-26 16:42:20,495 (com.pega.pegarules.internal.bootstr) 情報 - Count of classes: 116024
[java] 2019-02-26 16:42:20,495 (com.pega.pegarules.internal.bootstr) 情報 - Count of other resources: 20871
[java] 2019-02-26 16:42:20,496 (com.pega.pegarules.internal.bootstr) 情報 - = Total entries: 136895
[java] 2019-02-26 16:42:20,497 (com.pega.pegarules.internal.bootstr) 情報 - Count resources loaded: 136872
[java] 2019-02-26 16:42:20,498 (com.pega.pegarules.internal.bootstr) 情報 - Count resources not loaded: 1
[java] 2019-02-26 16:42:20,498 (com.pega.pegarules.internal.bootstr) 情報 - Count jars stored: 22
[java] 2019-02-26 16:42:20,499 (com.pega.pegarules.internal.bootstr) 情報 - Uncompressed size: 498981653
[java] 2019-02-26 16:42:20,499 (com.pega.pegarules.internal.bootstr) 情報 - Jar compressed size: 192642125 -> 38.60705575882166% of uncompressed size
[java] 2019-02-26 16:42:20,499 (com.pega.pegarules.internal.bootstr) 情報 - Total processing time: 204.925 seconds
[java] 2019-02-26 16:42:20,500 (com.pega.pegarules.internal.bootstr) 情報 - Read entry data time: 14.23 seconds
[java] 2019-02-26 16:42:20,500 (com.pega.pegarules.internal.bootstr) 情報 - Longest package name: schema/javaname/com/pega/nlp/textanalytics/generated/entityextraction/pattern/AnnotationMappingsDocument/AnnotationMappings (123)
[java] 2019-02-26 16:42:20,501 (com.pega.pegarules.internal.bootstr) 情報 - Longest class name: OldRuleResolver$RuleResolutionSecondLevelCandidatesForCircumstancesMap$CandidateListForCircumstance.class (105)
[java] 2019-02-26 16:41:48,960 (com.pega.pegarules.internal.bootstr) 警告 - Duplicate entry for TypeSystemHolder.class in jar textanalytics-core-7.2.1.jar (DIFFERENT)


PEG
FR
Your installation was correctly done? Are you sure?
What database and application server are you using for this Pega 7.2.1?
Hello,
Can you share the logs as well