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Vijendra HD (VijendraH)
Societe Generale

Societe Generale
IN
VijendraH Member since 2015 2 posts
Societe Generale
Posted: December 7, 2017
Last activity: December 7, 2017
Posted: 7 Dec 2017 2:40 EST
Last activity: 7 Dec 2017 5:36 EST
Closed

When the user is idle for long time and when they come back and try to refresh/do some action in the application, they will not be able to login at all.

Hello ,

We also have similar issue.

Issue:When the user is idle for long time and when they come back and try to refresh/do some action in the application, they will not be able to login at all.

What they normally do is, when they are trying to login, they give user id and pwd and click OK(in authentication pop up ). then immediately this issue occurs.

Please find the attached screenshots(Authentication_Issue and Authentication_Issue2) of the issue and corresponding logs screenshot as well.

As you mentioned in the above comment, we are using LDAPAuthentication with AuthenticationLDAPTimeout as Time out activity.

So could you please let me know what is the next step and resolution for this issue.

Thanks,

Vijendra HD

Data Integration User Experience
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