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Tony Tung (tungt)
PEGA
Lead System Architect
Pegasystems Inc.
AU
tungt Member since 2013 7 posts
PEGA
Posted: October 2, 2018
Last activity: October 3, 2018
Posted: 2 Oct 2018 21:37 EDT
Last activity: 3 Oct 2018 3:36 EDT
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Where does the SLA add history?

hi,

I have a 7.3.1 project that uses different SLA but the audit log created by SLA processing only refers to pyInstructions in the assignment when they reaches the Goal/Deadline. Most assignments don't use instructions in my project and so the audit log typically showed up as "Goal reaches to 'complete task'" which isn't very helpful. I'd like to modify it so that the audit log will show the actual task name, i.e. pxTaskLabel instead of pyInstructions. The audit log text is actually in the field value called SLAGoal but I cannot find where the SLA processing is using it to create the audit log. Does anyone know where can I find the place that the field value is used in SLA processing so that I can modify it?

Thanks.

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