Question

1
Replies
475
Views
TawSernTan Member since 2015 40 posts
M1 Ltd
Posted: 4 years ago
Last activity: 4 years 11 months ago
Closed
Solved

Where should I look into if the camp_result_proc is not populating status during the campaign run

Hi,

I created a view in the Formerly Cordiant Marketing Directory. When we are executing the campaign to send out emails, the camp_result_proc is not updated with no of emails sent. As a result, I am not do a rerun of the campaign; otherwise, the customer will be receiving duplicate email.

Kindly advise where shall I look into so that I am able to track the campaign, and just do a rerun of the campaign.

Regards.

***Updated by moderator: Lochan to add Categories***

Decision Management
Moderation Team has archived post
Share this page LinkedIn