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Pradeep Chowdary Pydi (PradeepPydi)
Anthem
Senior PEGA DEVOPS and Cloud Administrator
Anthem
IN
PradeepPydi Member since 2017 217 posts
Anthem
Posted: December 13, 2018
Last activity: December 14, 2018
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While queuing up soap service, instances are failing with database rollback error

Hi Team,

While queuing up soap service, instances are failing with database rollback error.

Found the following PDN article,but not sure if the provided hotfixes suitable for PRPC731 version.

https://community1.pega.com/community/pega-support/question/exception-queueing-connect-rest-database-rollback-caused-queue-item

<rowdata REPEATINGINDEX="1">Database rollback caused queue item rollback: java.lang.Throwable

at com.pega.pegarules.priv.util.StackTrace.getStackTrace(StackTrace.java:47)

at com.pega.pegarules.session.internal.async.agent.QueueManagerImpl.rollback(QueueManagerImpl.java:1174)

at com.pega.pegarules.session.internal.async.agent.QueueManagerImpl.rollback(QueueManagerImpl.java:1143)

at com.pega.pegarules.session.internal.async.agent.QueueManagerImpl.rollback(QueueManagerImpl.java:1136)

at com.pega.pegarules.session.internal.engineinterface.service.RequestProcessorImpl.processQueue(RequestProcessorImpl.java:707)

at com.pegarules.generated.activity.ra_action_processqueue_90bab9d8d8f981f8da8c556128761aab.step1_circum0(ra_action_processqueue_90bab9d8d8f981f8da8c556128761aab.java:161)

at com.pegarules.generated.activity.ra_action_processqueue_90bab9d8d8f981f8da8c556128761aab.perform(ra_action_processqueue_90bab9d8d8f981f8da8c556128761aab.java:70)

at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3597)

at com.pega.pegarules.session.internal.async.agent.QueueProcessor.runActivity(QueueProcessor.java:786)

at com.pega.pegarules.session.internal.async.agent.QueueProcessor.execute(QueueProcessor.java:655)

at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:1055)

at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1327)

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1075)

at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:957)

at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:761)

at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:991)

at com.pega.jsr166backport.java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:532)

at java.lang.Thread.run(Unknown Source)

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