Question 1 Replies 118 Views × Close popover Rakesh kumar (Rakeshr7) CTS CTS NL View Profile Send Message Rakeshr7 Member since 2014 11 posts CTS Posted: August 8, 2017 Last activity: August 9, 2017 Posted: 8 Aug 2017 11:44 EDT Last activity: 9 Aug 2017 10:43 EDT Closed White screen is getting displayed White screen is getting displayed when logged in user portal through SSO initially. after refreshing the screen, able to see the user portal again. It is occurring intermittently for random users. ***Edited by Moderator, Maryrita: moved to Product Support from Applications*** ***Edited by Moderator Marissa to update categories*** User Experience × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years ago Posted: 9 Aug 2017 10:43 EDT × Close popover Bhuvana Mahalingam (mahab_GCS) PEGA Principal GCS Solutions Engineer Pegasystems Inc. US View Profile Send Message mahab_GCS PEGA replied to Rakeshr7 Hi Rakesh Collect two fiddler traces (from the moment you try to login) one for the working user and another for the non-working user and compare the differences. If fiddler is not available, use network trace. Is this happening only with a particular browser (say IE 11) or any browser (Chrome/Firefox)? Do you not see the issue if you directly log in to the application without SSO? Thank you, Bhuvana.