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RyanL769 Member since 2018 8 posts
Avanade
Posted: March 4, 2019
Last activity: March 7, 2019
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Why aren't the Factory objects being matched during an automation?

While an automation running, the active IE window that is being worked on will freeze up and become unresponsive until it is manually closed. Upon investigation, the RuntimeLog points to 3 different Factory objects being unable to find a valid factory module: ActiveXFactory, WinInetFactory, and MicrosoftHTMLFactory.

During interrogation, these 3 factories are matching without a problem. But every time theyre failing to match in the RuntimeLog it shows them trying to match with netprofm.dll, npmproxy.dll, and MSVCR100.dll.

I am not entirely sure what these factories are used for, or if theyre even the reason why the IE window would be freezing, but would appreciate some guidance if possible. Thanks!

Robotic Process Automation
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