Question
2
Replies
307
Views
Posted: January 31, 2018
Last activity: January 31, 2018
Closed
Solved
Why can't I raise a support request, I am not able to see create option in the portal?
Not able to see create option in My support portal. Find the attached screenshot.
Moderation Team has archived post,
Close popover
This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 3 years ago
Hi Amrita,
The below link may be useful for you.
Regards
Sibani Saidarsini
Hi Amrita,
These might be the few reasons, why you are not able to create a support request.
-You are not affiliated with a Pega Account or you are not an Authorized Account Contact?
Not to worry, you can contact your Support Contact Administrator to get it fixed.
The following article will guide you on locating the right contact-
How to check your Account Administrator details on My Support Portal
& additional options are discussed in the following post- https://pdn.pega.com/community/product-support/question/ho-do-i-create-create-support-request
Hope the information is helpful.
Thanks,