Dyan Baur (DyanG412)
Hawaii Medical Service Association

Hawaii Medical Service Association
DyanG412 Member since 2013 212 posts
Hawaii Medical Service Association
Posted: October 8, 2016
Last activity: September 8, 2017
Posted: 8 Oct 2016 18:53 EDT
Last activity: 8 Sep 2017 7:56 EDT

Why is the change case is forcing to route the case to initial stage rather than an alternate resolution stage?

I used approval utility to approve and reject a simple flow. When approves, moves to next stage, which is working as expected. But when rejected, i configured to chgange stage to an alternate stage and there it will send an email and resolve reject. However, once I save, one or other way the change stage flips to starting stage which is not a desired behavior.

Can someone help me, please?

Low-Code App Development
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