Question4Replies73Views×Close popoverChris Wang (ChrisWang) CMC Markets CMC Markets GB View Profile ChrisWang Member since 2009 5 posts CMC Markets Posted: March 26, 2019Last activity: March 27, 2019Posted: 26 Mar 2019 13:52 EDTLast activity: 27 Mar 2019 5:19 EDT Closed Why does HTMLToPDF take so long to process?HTMLToPDF takes 2 minutes to generate a simple report from a report definition. I've tried modifying the isClearCache and pyHTMLDisableProcessing parameters but they have no impact on performance.https://community1.pega.com/community/pega-product-support/question/html-pdf-performanceAnyone have any other ideas?***Edited by Moderator Marissa to update platform capability tags**** System Administration Reporting ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 26 Mar 2019 19:07 EDT×Close popoverSusan Liu (SusanLiu_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View ProfileSusanLiu_GCS PEGA replied to ChrisWangWhich version of Pega Plat are you using ? Based on my research, the root cause of its slowness appears to trace back to the performance of the pd4ml library itself. Can you try increasing JVM heap size? It should help. Posted: 1 year agoPosted: 26 Mar 2019 23:23 EDT×Close popoverRachit Agarwal (Rachit_Agarwal) PEGA Senior Technical Solutions Engineer Pegasystems Inc. IN View ProfileRachit_Agarwal PEGA replied to ChrisWangYou can try disabling the Application CSS passed so that styles loading time could be saved. This way also we can improve performance. Posted: 1 year agoPosted: 27 Mar 2019 4:19 EDT×Close popoverMilan Patra (MilanPatra) Capgemini Senior Consultant Capgemini IN View ProfileMilanPatra Capgemini replied to ChrisWangPlease refer to this support article - https://community.pega.com/support/support-articles/low-performance-export-pdf-report-definition Per this article for 7.2.2 HFix-47820 and the updated pd4ml jar file resolves the issue. Posted: 1 year agoPosted: 27 Mar 2019 5:19 EDT×Close popoverChris Wang (ChrisWang) CMC Markets CMC Markets GB View ProfileChrisWang CMC Markets replied to ChrisWangSorry, forgot the basic info: We're on Pega version 7.3.1 (PegaCRM 7.31). Thanks for the replies. I'll investigate whether there's a hotfix appropriate for my version.