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Brendan Horan (BrendanHoran_GCS)
MOD
Technical Director, Global Client Support
Pegasystems Inc.
US
BrendanHoran_GCS Member since 2011 79 posts
MOD
Posted: February 12, 2015
Last activity: July 17, 2017
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Why doesn't the Release Lock button always release the lock on a work object?

If my users accidentally close the browser window, when they log back in and open the item they were working on they get a message saying The work object string <item ID> is locked by the user <user ID>. When they click the Release Lock button, sometimes it seems to do nothing at all.

***Updated by moderator: Lochan to close post***
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