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MartinW7481 Member since 2016 5 posts
Atos
Posted: 1 year ago
Last activity: 1 year 6 months ago
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Why is GetNext button in CaseWorker Portal not showing?

In our application we assign an assignment to a workbasket. The operator who should execute gets Caseworker Portal by default via his accessgroup.

When the operator logs in he gets the Caseworker Portal indeed, and no work in "My Work" which is correct in my opinion, cause the assignement is in the workbasket of de workgroup.

But there is no "Get Next- button to get the next assignment from the workbasket into his worklist.

What did we do wrong?

***Edited by Moderator Marissa to update platform capability tags****

Case Management
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