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Ratan Balaji (Ratan)
Areteans
Lead Consultant
Areteans
AU
Ratan Member since 2015 60 posts
Areteans
Posted: May 23, 2019
Last activity: February 17, 2021
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Why Pega Marketing introduced Data-Decision-Request-Customer class?

1) Why Pega Marketing introduced Data-Decision-Request-Customer class to hold the strategies that are configured to a campaign? What is the value add to this design change?

2) Why does the campaign throws an exception on the strategy (Strategy <Strategy Name> is not configured correctly for use in a Campaign) during campaign validation until the strategy uses an embedded strategy that runs on the customer context?

I have attached screenshots of the final and only strategy configuration that did not throw error during a campaign validation below.

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