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PrasannaK8545 Member since 2015 15 posts
Posted: 4 years ago
Last activity: 4 years 8 months ago
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Why there is Case Designer and Case Type Rules for a CASE?

Hi Guys,

I found all similar in both case designer and case type rules of a same case but the only difference is we have stages and process in different forms in both the rule forms. Is it just built to give a visual interpretation of same task using case designer?

Please somebody help me if that was the only reason a case has two rules or something else is hidden behind Pega Designing this way.

Thanks in advance

Prasan

Pega Customer Service Case Management User Interface Data Integration System Administration
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