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Piyush Tripathi (PiyushT9)
NTT DATA Corporation
Piyush Tripathi
NTT DATA Corporation
IN
PiyushT9 Member since 2018 1 post
NTT DATA Corporation
Posted: January 22, 2021
Last activity: January 22, 2021

WinHLLAPI Text Adapter (Bluezone 8.1) not working correctly with Pega Robotics 19.1.71.0

We upgraded Pega robotics from 8.0 sp1 (8.0.2033) to 19.1.71.0. Also upgraded the text adapter from Bluezone 7.1 to 8.1. Now it's giving the error "Your Windows HLLAPI application is not currently connected to a Host session" at random places of the code. Sometimes it fails while setting text in the Bluezone window and sometimes it fails while sending keystroke like "Enter". The Bluezone window is already showing that it's connected to session "Z" which is what we have configured in properties.

We have just modified the Path to launch Bluezone from C:\Program Files (x86)\BlueZone\7.1\bzad.exe to 

C:\Program Files (x86)\BlueZone\8.1\bzad.exe. Also the file placed at "C:\Programdata\BlueZone\Config\****.zad has been updated.

Please let us know if any specific changes are required.

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Robotic Desktop Automation 19.1 Robotic Process Automation Support Case Created Upgrade