without a case type can i show details of one portal to other portal
My application is simply a harness there is no case type or flow.I need to design two portals,manager and user.My user portal is completed ,what the activity that user performed with the client should be visible in manager portal.Can any one suggest me hoe to show the group of users under manager and their activty?
Posted: 6 months ago
Posted: 6 months ago
activity like the user interaction with different clients through email,phone call etc.,
Posted: 6 months ago
You mean list of cases which user worked on?
You can get the list of users under manager by using a Report Definition, by using filter condition pyReportsTo equals current logged in Operator ID.
Could you please explain what do you mean by the activity of the user?