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Foray Software Pvt Ltd
Posted: 2 years ago
Last activity: 2 years 3 months ago
WO Expiry Date Calculation
Hi,
Workobject should expire for 1 day when time reaches 12:00 am.
eg: if i create WO on 07-July-2018 5:00 PM IST it should expire on 09-July-2018 12:00 am.
Note: Fetching Days =1 from table.
It should calculate only date but not pega GMT time to expire.
Thanks
Posted: 2 years ago
Posted: 2 years ago
Hi,
We are not using any agent here, it should expire based on the date, adding days to date from the table..
Posted: 2 years ago
Adding Case level SLA will meet your requirement. Try this.
Hi,
I will do this by using an advance agent. This agent will be schedule to run at 00.05 am and will open only case created yesterday using Report Definition and you can advance the flow to change to alternate stage like (Resolved-Expired).
Cheers.......