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 Chaitra Talanki (ChaitraT0524) HCL America
HCL America
US
ChaitraT0524 Member since 2015 3 posts
HCL America
Posted: October 26, 2016
Last activity: March 3, 2017
Posted: 26 Oct 2016 16:33 EDT
Last activity: 3 Mar 2017 13:26 EST
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Word Template not displaying the reference property value

Word Template not displaying the reference property value. using Word 2013 and PRPC 7.1.6

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Accepted Solution

Posted: 5 years ago
Posted: 26 Oct 2016 17:58 EDT
Paul Gentile (PaulGentile_GCS) PEGA Principal Engineer, Technical Support, 1:1 Customer Engagement
Pegasystems Inc.
US

First, make sure the Pega URL is in the trusted sites of the browser.

What is being displayed? The property reference itself and not the value? For example :

Are you using Word Merge and is the WordMacroManagerDot.dot file generated. Please refer to this URL - https://community.pega.com/sites/default/files/help_v71/procomhelpmain.htm.

 

 
Posted: 5 years ago
Posted: 6 Nov 2016 19:56 EST
Chaitra Talanki (ChaitraT0524) HCL America
HCL America
US

Thanks Paul. Added pegasystems to trusted sites but I cannot find the WordMacroManagerDot file in the templates folder. I am using word merge and have all the suggested setup.

WordMacroManagerDot .dot file wasn't generated

Any thought on why WordMacroManagerDot.dot file is missing?

 
Posted: 5 years ago
Posted: 12 Dec 2016 20:03 EST
Susan Liu (SusanLiu_GCS) PEGA Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi,

WordMacromanagerdot.dot template file is usually stored in ..\Microsoft\Templates.

On my system, it is under C:\Users\<MyUserName>\AppData\Roaming\Microsoft\Templates

Please check your system. 

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