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topra Member since 2016 18 posts
PEGA
Posted: 2 years ago
Last activity: 2 years 10 months ago
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WordMerge operation deep dive

Dear All,

We are having a bit of issue with Word merge operation which has worked fine for years but having problems after IE11 installations on the the clients computers.

We have moved from ActiveX contrall to SL plugin in most of the use cases but one use case is a bit different and we are having a major issue with that.

The one case is that we are having issue is the customised version of the WordMergeButton control. The original control creates three document from three different document templates. The developers has extended this component to do that and written some codes in order to create this feature. The problem is, they are not working for us anymore

I have reverse engineered some parts of the code and did similar staff for the SilverLight plugin ... not I can trigger Ms Word three times and also can manipulate the first document of the three. The others, possibly being downloaded to same path with same name which is a issue for MS operations systems.

Here is the screen shot of the current situation

As you can see, the first document in first MS Word instance is ok, but the others comes with this warning screen.

I think we need to change the file name for each document as they seem all have "WordMergeTemplate.doc". I am not sure about how and where we set this name. If I find it, I may try to change the name based on the actual template name.

There is a function named "LaunchWordMerge" in pzSilverLightWordMergeJavascript section. This function may set the name of the document and so needs to be customised, but again we are a bit blind and looking for a right solution as well.

What do you think ?

Any help will be appreciated!

Thank you

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