Question4Replies430Views×Close popoverparusharam regati (parusharamr3006) arvasoftware arvasoftware IN View Profile parusharamr3006 Member since 2016 4 posts arvasoftware Posted: February 2, 2017Last activity: February 17, 2017Posted: 2 Feb 2017 2:22 ESTLast activity: 17 Feb 2017 10:43 EST Closed Solved work basketscan any one help me in the below scenario.I have access to the "n" Number of workbaskets. But i want to pick the work from only particular two workbaskets. can we do this? how?***Updated by moderator: Lochan to add Categories*** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoPosted: 2 Feb 2017 3:33 EST×Close popoverHaritha Damarla (Haritha12) PEGA Technical Solutions Engineer Pegasystems Inc. IN View ProfileHaritha12 PEGA replied to parusharamr3006Hi, Will customizing the GetNextWork activity works ? You can pass the workbasket1 and workbasket2 as parameters ! Posted: 3 years agoPosted: 2 Feb 2017 23:35 EST×Close popoverparusharam regati (parusharamr3006) arvasoftware arvasoftware IN View Profileparusharamr3006 arvasoftware replied to Haritha12Thank you Haritha. I understand your answer. But I did not get when i was try. can you give the steps? Accepted Solution Posted: 3 years agoPosted: 2 Feb 2017 6:13 EST×Close popoverUmamaheshwar Reddy Midthuru (Mahesh Midthuru) PEGA Sr. Software Solutions Engineer Pegasystems Inc. US View ProfileMahesh Midthuru PEGA replied to parusharamr3006Hi Parusharam, If you are looking to configure specific workbaskets to be picked by getnextwork functionality then you can open the Operator > Work tab > Workbaskets can be added in Routing section. If you configure your required workbaskets in Operator Routing section then GetNextWork will use this configured workbaskets and ignore other workbaskets while routing the work. Could you try this and let me know if it resolved your issue. Regards Mahesh Posted: 3 years agoPosted: 2 Feb 2017 23:38 EST×Close popoverparusharam regati (parusharamr3006) arvasoftware arvasoftware IN View Profileparusharamr3006 arvasoftware replied to Mahesh MidthuruThank you Mahesh.