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Sahithi Vasireddy (VS136861)
Tata Consultancy Services

Tata Consultancy Services
SE
VS136861 Member since 2018 2 posts
Tata Consultancy Services
Posted: December 14, 2020
Last activity: December 14, 2020

Work item when opened from recent activity always opens in review mode. is there a way to open it in Perform mode?

Need to open case from Recent activity in perform mode.

On clicking on the recent work items on the left navigation panel for the user portal it is always opening in read only mode.

The below approaches were tried but nothing seems to work:

https://collaborate.pega.com/question/opening-assignment-recents-tab https://collaborate.pega.com/question/opening-work-item-recent-list-always-opening-read-only-and-user-needs-click-assignment https://collaborate.pega.com/question/customize-recents-open-recent-work-object-assignments-perform-instead-review

***Edited by Moderator Marissa to update Content Type from Discussion to Question; ***
Pega Platform Case Management