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SwarnaliD Member since 2013 8 posts
Cognizant
Posted: February 4, 2020
Last activity: February 4, 2020

Work Object is not getting queued for the Standard Agent and throwing an exception in the logs every time.

Log Error:

Agent PegaCRM-SFA #0: System-Queue-SFA-AccessMgmt.AgentGenerateAccessForOperator encountered an execution error. Restarting after delay. com.pega.pegarules.pub.context.PRSecurityException: Problems encountered when setting the access group for the queue activity

2020-02-18 16:28:39,481 [fault (self-tuning)'] [  STANDARD] [                    ] [     PegaRULES:07.10] (     internal.async.AgentQueue) ERROR   - Agent PegaCRM-SFA #0: System-Queue-SFA-AccessMgmt.AgentGenerateAccessForOperator encountered an execution error. Restarting after delay. 
com.pega.pegarules.pub.context.PRSecurityException: Problems encountered when setting the access group for the queue activity 
	at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:963) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1357) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:1105) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:986) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:763) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1546) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.async.Agent.queueBatchActivityForAgent(Agent.java:1315) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.async.AgentQueue.run(AgentQueue.java:943) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.async.Agent.runAgentTask(Agent.java:959) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.processAsyncTask(AsyncServant.java:236) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.AsyncServant.invoke(AsyncServant.java:171) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:331) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:274) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.engineinterface.etier.ejb.EngineBean.invokeEngine(EngineBean.java:225) ~[prprivate.jar:?] 
	at sun.reflect.GeneratedMethodAccessor170.invoke(Unknown Source) ~[?:?] 
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_162] 
	at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_162] 
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap.jar:7.4.0-185] 
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap.jar:7.4.0-185] 
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api.jar:7.4.0-185] 
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingException(AppServerBridgeToPega.java:246) ~[prbootstrap-api.jar:7.4.0-185] 
	at com.pega.pegarules.internal.etier.ejb.EngineBeanBoot.invokeEngine(EngineBeanBoot.java:168) ~[prbootstrap-api.jar:7.4.0-185] 
	at com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.__WL_invoke(Unknown Source) ~[-11vgdos7qelju/:7.4.0-185] 
	at weblogic.ejb.container.internal.SessionLocalMethodInvoker.invoke(SessionLocalMethodInvoker.java:33) ~[com.oracle.weblogic.ejb.jar:12.2.1.3] 
	at com.pega.pegarules.internal.etier.ejb.EngineBMT_h449u3_ELOImpl.invokeEngine(Unknown Source) ~[-11vgdos7qelju/:7.4.0-185] 
	at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.processRequest(PRAsync.java:155) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.engineinterface.etier.mdb.PRAsync.onMessage(PRAsync.java:112) ~[prprivate.jar:?] 
	at sun.reflect.GeneratedMethodAccessor169.invoke(Unknown Source) ~[?:?] 
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_162] 
	at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_162] 
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370) ~[prbootstrap.jar:7.4.0-185] 
	at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411) ~[prbootstrap.jar:7.4.0-185] 
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) ~[prbootstrap-api.jar:7.4.0-185] 
	at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ~[prbootstrap-api.jar:7.4.0-185] 
	at com.pega.pegarules.internal.etier.mdb.PRAsyncBoot.onMessage(PRAsyncBoot.java:91) ~[prbootstrap-api.jar:7.4.0-185] 
	at weblogic.ejb.container.internal.MDListener.execute(MDListener.java:438) ~[com.oracle.weblogic.ejb.jar:12.2.1.3] 
	at weblogic.ejb.container.internal.MDListener.run(MDListener.java:671) ~[com.oracle.weblogic.ejb.jar:12.2.1.3] 
	at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTuningWorkManagerImpl.java:670) ~[com.bea.core.weblogic.workmanager.jar:12.2.1.3] 
	at weblogic.invocation.ComponentInvocationContextManager._runAs(ComponentInvocationContextManager.java:352) ~[com.bea.core.utils.full.jar:12.2.1.3] 
	at weblogic.invocation.ComponentInvocationContextManager.runAs(ComponentInvocationContextManager.java:337) ~[com.bea.core.utils.full.jar:12.2.1.3] 
	at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57) ~[com.oracle.weblogic.work.jar:12.2.1.3] 
	at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41) ~[com.bea.core.weblogic.workmanager.jar:12.2.1.3] 
	at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:644) ~[com.bea.core.weblogic.workmanager.jar:12.2.1.3] 
	at weblogic.work.ExecuteThread.execute(ExecuteThread.java:415) ~[com.bea.core.weblogic.workmanager.jar:12.2.1.3] 
	at weblogic.work.ExecuteThread.run(ExecuteThread.java:355) ~[com.bea.core.weblogic.workmanager.jar:12.2.1.3] 
Caused by: com.pega.pegarules.pub.context.InvalidConfigurationException: No such Access Group: PegaCRM-SFA:SysAdmin for thread STANDARD 
	at com.pega.pegarules.session.internal.authorization.context.GlobalContextCache.getBasicApplicationContext(GlobalContextCache.java:430) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.authorization.context.GlobalContextCache.getLocalizedApplicationContext(GlobalContextCache.java:441) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.authorization.context.AuthorizationContextManagerImpl.getContext(AuthorizationContextManagerImpl.java:102) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.authorization.SessionAuthorization.getContext(SessionAuthorization.java:488) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.authorization.SessionAuthorization.getContext(SessionAuthorization.java:432) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.authorization.SessionAuthorization.setAvailableAccessGroups(SessionAuthorization.java:526) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.authorization.Authorization.setAvailableAccessGroups(Authorization.java:607) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.authorization.Authorization.resetForAgent(Authorization.java:231) ~[prprivate.jar:?] 
	at com.pega.pegarules.session.internal.async.BatchRequestorTask.run(BatchRequestorTask.java:952) ~[prprivate.jar:?] 

***Edited by Moderator: Lochan to update platform capability tags***

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