Work parties
A customer submits a service request online and must be added to the active case as an interested party what will it be AddParty flow action or AddWorkObjectParty
***Updated by moderator: Lochan to update platform capability***
Posted: 2 years ago
Posted: 2 years ago
Hi
You can use addWorkObjectParty activity by passing necessary parameters like below:
- PartyRole
- PartyClass
- PartyModel
Hi,
If the party which you want to add is not the operator in your system then just do the Property-set for the Party properties like below. It will create party for you
.pyWorkParty(interested).pyWorkPartyUri = email Addresse
.pyWorkParty(interested).pxPartyRole = role which you want to define to the party.