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Santanu Mandal (SantanuMan)
Cognizant Technology Solutions
Sr. Technology Architect
Cognizant Technology Solutions
SantanuMan Member since 2008 7 posts
Cognizant Technology Solutions
Posted: February 25, 2020
Last activity: September 28, 2020

Work Type to Case Type conversion

Dear Experts,

We are upgrading some Pega 6.1 applications to 8.3.1(compliance level 2). We are exploring options for work type to case type conversion for existing processes. We have huge number of in-flight workobjects in Production. Hence we are looking for your advice on -

1) Best approach to convert work types to case types

2) How to handle in-flight cases in production

3) How to reuse existing flows in Case Type as stages/sub process without impacting in-flight work

4) Your suggestion on whether or not Case Type conversion can be done as part of Pega Upgrade

Thank is advance. 

Pega Platform 8.3.1 System Administration Upgrades Lead System Architect