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Quest Diagnostics
Posted: April 10, 2017
Last activity: April 25, 2017
Closed
workbasket list incomplete when doing Bulk Action, Assigned to workbasket, transfer to workbasket
Steps to Reproduce:
Using IE 11
- Log into Case Manager Portal.
- Run Bulk Actions.
- In the Filter Properties, select "Assigned to WorkBasket" "is equal to" enter a filter value.
- click Filter Cases button
- select a case
- for select action choose Transfer Assignment
- for transfer to choose workbasket
- click in the workbasket dropdown selector
- only the first 50 workbaskets are shown (there are 492 workbaskets)
***Moderator Edit: Vidyaranjan | Updated SR details & tagged SR Exists***
Hi,
I find that Transfer is the flow action which is used to display the bulk transfer screen.
In this Transfer flow action- Action tab, there is an option ‘Disqualify this action from bulk processing?’.
This option should be unchecked to display all the available work items of that particular work basket/work list on Bulk transfer screen.
Please make this change and test the behaviour.
Regards,
Gowri