Question43Views×Close popoverChirag Surati (ChiragS3170) Blue Cross and Blue Shield of North Carolina Blue Cross and Blue Shield of North Carolina US View Profile ChiragS3170 Member since 2019 1 post Blue Cross and Blue Shield of North Carolina Posted: October 30, 2019Last activity: October 30, 2019Posted: 30 Oct 2019 10:54 EDTLast activity: 30 Oct 2019 15:29 EDT Closed Workflows without casesI'm looking to create a Producer Bot Workflow via Pega. This means there would be no cases that exist when the workflow starts. Is that an issue? Are there workarounds?Steps of the Producer Bot Workflow:Workflow: StartsWorkflow: Calls an automation Automation: Gets an item from a queue within an applicationDetermines if there are more items in the queueWorkflow: Checks if the automation was successful Success: Workflow: Creates a case for the Consumer WorkflowWorkflow: More items exist? True: Workflow: Routes back to Step 2False: Workflow: EndsFailed: Workflow: Creates a case for the Exception Handler WorkflowWorkflow: Ends***Edited by Moderator Marissa to update platform capability tags**** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.