Question35Views ChiragS3170 Member since 2019 1 post Blue Cross and Blue Shield of North Carolina Posted: 10 months agoLast activity: 10 months 3 weeks ago Workflows without casesI'm looking to create a Producer Bot Workflow via Pega. This means there would be no cases that exist when the workflow starts. Is that an issue? Are there workarounds?Steps of the Producer Bot Workflow:Workflow: StartsWorkflow: Calls an automation Automation: Gets an item from a queue within an applicationDetermines if there are more items in the queueWorkflow: Checks if the automation was successful Success: Workflow: Creates a case for the Consumer WorkflowWorkflow: More items exist? True: Workflow: Routes back to Step 2False: Workflow: EndsFailed: Workflow: Creates a case for the Exception Handler WorkflowWorkflow: Ends***Edited by Moderator Marissa to update platform capability tags**** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied!