Question
5
Replies
732
Views
Posted: July 25, 2018
Last activity: July 30, 2018
Closed
Solved
Workgroup dropdown in Case manager or user portal
Hi All,
I am using pega 7.1.6 version. I have a requirement to add a workgroup dropdown to the case manager/user portal and on selection of workgroup from the dropdown, cases related to the selected workgroup needs to be displayed under the URGENT WORK FOR (Workgroupname) section (that is pyUserWorkList). kindly let me know whether it can be achieved or not and if yes, how to do it ?
Thanks in Advance
***Updated by moderator: Lochan to update platform capability***
Hello
Yes it can definitely be done.
Every case has a property "pyOrigUserWorkGroup" on work table which has the workgroup the case is created to. This property should be populated for each case.
When the user selects the value in Drop down, use that as a filter in RD which shows the list of cases in UI.
Hope this helps.
Regards
Bhavya