Worklists
On the Work tab, in Worklists, are these 'worklists' only generated based on workflow/case type routing?
***Edited by Moderator Marissa to update platform capability tags****
Posted: 1 year ago
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"Worklists" under "Work" tab on the left-side navigation menu for Case Manager portal is populated by a table sourced from either a report definition or a data page sourced from a report definition.
You can use Live UI tool to capture the section and further check how the data is populated.