Question 14 Views Srikanth Gaddamanugu (Srikanth Gaddamanugu) Infosys Srikanth Gaddamanugu Infosys AU View Profile Send Message Srikanth Gaddamanugu Member since 2017 8 posts Infosys Posted: March 11, 2021 Last activity: March 12, 2021 Posted: 11 Mar 2021 18:12 EST Last activity: 12 Mar 2021 3:26 EST Wrapup Interaction with cases API call Report We are using CS 8.5 version . Is there a way that I can wrap up an interaction with cases API call ? or any framework FA which can do so that I can configure that in Cases PUT API call ? ***Edited by Moderator: Pooja Gadige to add platform capability tag*** Pega Customer Service 8.5 Conversational Channels Case Management Financial Services Senior System Architect Reply Like (0) Share Share this page Facebook Twitter LinkedIn Email Copy link Copying... Copied!