Question2Replies55Views Wassim Jrad Member since 2015 41 posts Knowledge Experts SA Posted: August 7, 2017Last activity: August 14, 2017 Closed Solved Wrong email in the CC for the users that have a quotes in their name like O'CONGHAILE COLMi have an operator with an adress email containing a quote (firstname.lastname@example.org), when i send notification to this person i have a wrong adress.Is there any way to correct this ?***Edited by Moderator Marissa to update categories and remove proprietary information*** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years agoSwarnenduM Infosys replied to Wassim JradHi Wassim, You have to do some local changes to process the special character. Pls follow the below link on suggested approach. https://pdn.pega.com/support-articles/apostrophe-character-being-stripped-email-addresses Accepted Solution Posted: 3 years agoWassim Jrad Knowledge Experts SA replied to SwarnenduMHi, We find a workaround : as we are sending email by using html code which make an error once the email adress contain a quote, so we replace this code by quote. Thanks for your replay which is useful in other case.