Posted: 30 Aug 2016 18:26 EDT Last activity: 30 Dec 2016 2:05 EST
x84-64 CPU requirement
Hi - I'm new to this forum. I'm taking a BPM class, and we're using Pega 7.2 for it. I have a Windows 10 home laptop. It's an AMD core but the about screen says it is a -64 bit, X64 processor. I downloaded Virtual Box and Pega 7.2 I am getting an error that it doesn't see that I have a X64 system and that I should "use a kernel appropriate for the cpu." Can someone please transate that for me? I've Googled this and haven't found anything that seems to relate to this issue. Is there another version of 7.2 that I need to use? Thanks!
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Posted: 5 years ago
Posted: 30 Aug 2016 20:23 EDT
Kevin Zheng (KevinZheng_GCS)
Director, Software Solutions Engineering
Hi, I was able to resolve the issue. Please follow below steps
In VirtualBox, Go to settings > General - Select the Version to Ubuntu (64-bit) and Click on OK. Start the VM you should be able to run it now.
In case if the Ubuntu (64-bit) is not listed in the dropdown, it means virtualization is not ebabled. you need to enable Virtualization by Rebooting the host, go in to BIOS and enable Virtualization. Exit the BIOS, making sure you save changes.