Silvia Zicca (SilviaZ3)
Reply S.P.A.

Reply S.P.A.
SilviaZ3 Member since 2019 15 posts
Reply S.P.A.
Posted: 3 weeks 2 days ago
Last activity: 3 weeks 2 days ago
Posted: 6 Jul 2021 8:42 EDT
Last activity: 6 Jul 2021 10:17 EDT

Zip file attached to email corrupted

We are using SendSimpleEmail activity with SendAllAttachments parameter set to true to send emails with case attachments.

It works correctly with different kind of attachments (images, pdf, docs..) except for .zip files which are sent corrupted.

The attachment can be correctly downloaded from the work item and opened, so it is saved correctly in Pega repository. Probably there is an issue when attaching it to the email.

Is there anything we can configure to avoid the issue?

Pega Platform 8.5.2 Case Management