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Datacom
Posted: July 17, 2016
Last activity: August 24, 2016
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Access Group for SLA Agent(Standard Type) in Pega-ProCom agents rule
Hi,
I have read in a help topic that we need to include Application Rulesets & versions in Access Group of Pega-ProCom Agents rule inorder to support SLA Agent. However the SLA agent is of type Standard which doesn't depend on Access Group to perform it's tasks.
Could you please let me know whether the information provided in the help is correct or not.
Hep Topic: Agent Schedule Data Instances --> Security Tab --> 2nd Note
Regards,
Naveen.
All SLA's run as user "SYSTEM" instead of running as the actual operator, and hence the choice of access group is a bit more complicated.
However, an access group is in fact chosen for each SLA agent job that is run, and that chosen access group determines what security roles and ruleset list prevails for the agent job.
Depending on exactly what Pega version you are on, take a look at activity EstablishContext at the java step to see how the access group is chosen. /Eric