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Linda Stinson (LindaS)
PEGA
Partner Delivery Success Manager - AMS Manuf & CO2
Pegasystems Inc.
US
LindaS Member since 2020 10 posts
PEGA
Posted: 3 weeks 6 days ago
Last activity: 1 day 19 hours ago
Posted: 20 Aug 2021 18:46 EDT
Last activity: 15 Sep 2021 10:21 EDT

CDH Community Event: Effectively Managing Competing Business Priorities in BaU Operations

Robust governance and process are critical to driving a successful BaU (business as usual) operating model. In these sessions, Mark Davies, Sr. Director, Business Excellence, 1:1 Customer Engagement leads a panel of Pega experts including

  • Denise Treuil, Principle Marketing Decisioning Consultant 
  • Regan Wong, Director, Product Management, Marketing Analytics 
  • Oguz Cavli, Principal Decisioning Architect
  • Ritesh Mishra, Principal System Architect

in discussing how organizations can set up CDH governance, identify roles and responsibilities, and implement processes required to ensure successful BaU operations. The sessions also demonstrate the use of Value Finder and Scenario Planner to support these operations.

Watch a replay of either session below, the content in both is the same. The presentation is posted below and Q&A from the sessions can be found in the replies to this post. Please continue the discussion there by replying to the appropriate topic or replying to this post to add a topic!

Replay Session One:

Effectively Managing Competing Business Priorities in Business as Usual Operations - Session 1

 

Replay Session Two:

Effectively Managing Competing Business Priorities in Business as Usual Operations - Session 2

 

Find more like this on the main CDH Community Events page .

Pega Customer Decision Hub Pega Marketing Decision Management Marketing Consultant Decisioning Consultant Event