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patrik.bergschold Member since 2015 1 post
Forefront Consulting Group
Posted: 5 years ago
Last activity: 5 years 2 months ago
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Get error message when trying to but credits with credit card

Hi,

 

When I shall purchase credits via Self Study Credit Purchase I get an error message. I enter the company, personal and billing information. I also enter my credit card information, but when I submit I get the error message "User Authentication Failed". 

What is the cause of this error?

 

Best Regards,

PB

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