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JUNE192011 Member since 2011 29 posts
CIBC
Posted: 3 years ago
Last activity: 3 years 9 months ago
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get error message when trying to use wait on basket and ticket to resolve the case

Hi, I'm using ticket to resolve the parent case. as the attached, i used route to basket and trigger by ticket.

In "draft mode on", it works fine. but when i switched to "Draft Mode Off", i got error message on the designer studio:

"Ending Activities or Flows: An ending activity cannot have a task type of ASSIGNMENT"
 
any suggestions?
 
thanks in advance..
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