Abdul Oomatia (AbdulO07)
Marsh Pty Ltd

Marsh Pty Ltd
AbdulO07 Member since 2014 5 posts
Marsh Pty Ltd
Posted: September 15, 2015
Last activity: November 5, 2015
Posted: 15 Sep 2015 5:27 EDT
Last activity: 5 Nov 2015 11:26 EST

PDN self study is not accessible

Hi Administrator,

For past 2 days I have been trying to open the PEGA academy self study site but it doesn't load. I usually connect after 7pm AEST.

I have tried to clear the cache and also tried in IE Edge, Firefox and chrome but am not able to connect.

After few attempts I have got this XML message as follows


<status><title>PegaRULES Request Status</title><constant>fail</constant><message>Unable to synchronize on requestor HD1285260AF008E2CC7F3EA2590C57652 within 120 seconds: (thisThread = TP-Processor163) (originally locked by = TP-Processor166) (finally locked by = TP-Processor166)</message><username>Unauthenticated or not available</username><requestorid>No ID available</requestorid><etierversion>PegaRULES 7.10 ML5 (coreAssemblyCached_715_230)</etierversion></status>


Please advise me how to resolve this issue.


Thanks and Regards,




Pega Academy
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