Discussion2Replies349Views×Close popoverJames Yap (JAMESYAP) Amadeus Amadeus DE View ProfileSend Message JAMESYAP Member since 2011 2 posts Amadeus Posted: October 30, 2015Last activity: April 6, 2018Posted: 30 Oct 2015 3:24 EDTLast activity: 6 Apr 2018 19:26 EDT Closed Preupgrade environment scanner - Unable to load platform XML Connection refusedHi,We've been trying to run the preupgrade environment scanner and kept getting the error "Unable to load platform XML Connection refused", right after entering the path to the config.properties file.The program didn't exit there but continue to ask to select a Application Server option and there were nothing to choose from.What XML platform is it trying to load? How can we fix this?Thanks**Moderation Team has archived post**This post has been archived for educational purposes. Contents and links will no longer be updated. If you have the same/similar question, please write a new post. System Administration Upgrades ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Discussion, please write a new Discussion. Posted: 5 years agoPosted: 30 Oct 2015 4:03 EDT×Close popoverSudharsan Raman (sudharsan) PEGA Principal Software Engineer - Customer Success Pegasystems Inc. IN View ProfileSend Messagesudharsan PEGA replied to JAMESYAPScanner expects working internet connection to download the application server and operating system list. Please ensure that you are connected to internet and see whether any firewall blocks the program from connecing to internet Posted: 5 years agoPosted: 30 Oct 2015 4:11 EDT×Close popoverJames Yap (JAMESYAP) Amadeus Amadeus DE View ProfileSend MessageJAMESYAP Amadeus replied to JAMESYAPAny idea how is it connecting to the Internet, like protocol, port, etc.? All the machines I tried on have internet connection. It would be helpful if those information are readily available or even some sort of workaround. Thanks!