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Larry Haug (HAUGV)
PEGA
Senior Consulting Manager, Marketing, Decisioning & Analytics
Pegasystems Inc.
US
HAUGV Member since 2011 4 posts
PEGA
Posted: May 3, 2020
Last activity: May 12, 2020

4 issues with 1st challenge in Always On Outbound Cusotmer Engagement

Encountered the following issues in the first Challenge with Always-on Outbound Cusotmer Engagement.

Additional details in the attachment.

Issue 1: Campaign execution does not reflect academy course materials

Issue 2: Dynamic email substitution did not occur

Issue 3: when reviewing campaign runs in NBAD, I get spurious caution message

Issue 4: after 15 minutes, video never came available.

Pega Customer Decision Hub Pega Academy