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Rahul Edara Member since 2018 1 post
Mphasis
Posted: 1 year ago
Last activity: 1 year 6 months ago
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Adding messages on pulse through activity/utility is not working as expected.

Hi,

In our application cases are created through an activity.

We have a requirement to add two messages to pulse after case creation. This is configured in two occurrences. One message is added as part of an activity.

The other message is added as part of a flow.

When trying to validate this scenario, it is observed that only one message was added to pulse.

To debug the issue, while tracing the case creation it is observed that whenever the tracer running both the messages are posted on to pulse. When it is not being traced, only one message is being posted.

Ideally, it should be functional irrespective of whether the tracer is on or not because there are no code changes. Please look into these symptoms and if this is a problem with pega engine code, please help us with hotfix on priority.

Thanks in advance

Rahul Reddy Edara

***Edited by Moderator: Pallavi to update platform capability tags***

Low-Code App Development Low-Code App Development Dev/Designer Studio Data Integration Java and Activities Case Management
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