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Burak Yildirim (BurakYildirim)
Yildirim

Yildirim
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BurakYildirim Member since 2017 7 posts
Yildirim
Posted: August 2, 2018
Last activity: August 4, 2018
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After automatically creation case by the agent, couldn't find the case from portal

Hi all,

I have an agent which opens a new case according to my logic. When I traced my agent, it opens the case successfully. But when I search the case from the portal, It couldn't find the case. You can find the ss of my activity in the attachments.

Thank in advance.
Burak

Case Management
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