Posted: 2 Aug 2018 2:26 EDT Last activity: 4 Aug 2018 8:48 EDT
After automatically creation case by the agent, couldn't find the case from portal
I have an agent which opens a new case according to my logic. When I traced my agent, it opens the case successfully. But when I search the case from the portal, It couldn't find the case. You can find the ss of my activity in the attachments.