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 Natarajan MH (NatarajanMH) HCL Lead Consultant
HCL
IN
NatarajanMH Member since 2015 3 posts
HCL
Posted: November 29, 2018
Last activity: November 29, 2018
Posted: 29 Nov 2018 6:51 EST
Last activity: 29 Nov 2018 14:02 EST
Closed

Agent running on holidays

Hi,

I have one agent in my application. It follows recurring pattern and it will run daily(only weekdays). Now the business requirement is , if any holidays comes on weekdays then that agent should not run. Is there any way to skip the agent on that day.

TIA

***Edited by Moderator Marissa to update platform capability tags****

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Posted: 3 years ago
Posted: 29 Nov 2018 7:36 EST
Dhanunjaya Rao B (Dhanunjai) PEGA Senior Application Architect, CRM Architecture
Pegasystems Inc.
IN

There is no such option in the Agent rule configuration. 

One possible solution could be to have that check as a first step in the Agent Activity and skip the execution of the activity if current day is an holiday as per your business calendar.

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