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Devarajulu Prathapaneni (Deva Prathapaneni)
Swedbank AB
Software engineer
Swedbank AB
SE
Deva Prathapaneni Member since 2020 1 post
Swedbank AB
Posted: October 16, 2020
Last activity: November 3, 2020
Solved

Agent Schedule not generating to latest record

Hi All,

We  have recently upgraded our environment to 8.4.2 and deployed two new version of agent rule. 

In some of the versions agents associated  to custom1, Custom2 nodes from background processing. 

Now pega is generating agent schedule to very older version of agent which is tagged to background processing. 

Also verified behaviour of other agents tagged to Custom1, Custom2 working as expected. 

Tried couple of options

1. Tried deleting older agent schedule and it always generating schedule to backgroundprocess node type not for latest version

2. verified application pointing to latest version

3. Revalidate and save the latest version

4.  Restarted server by deleting temp folder. 

Please let me know if any once seen similar issue  or any suggestions to resolve the issue.

Pega Platform 8.4.2 System Administration Financial Services Senior System Architect