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 Jaya Thakar (JayaT745)
Thakar

Thakar
JayaT745 Member since 2016 4 posts
Thakar
Posted: December 17, 2017
Last activity: January 3, 2018
Posted: 17 Dec 2017 11:33 EST
Last activity: 3 Jan 2018 15:13 EST
Closed
Solved

BIX Extract ruleset checkin issue

Initial EXTRACT rule and check-in works fine. However post that after checkout and making changes in filter conditions and then check-in, the filter criteria seems to be empty.
Steps to Reproduce
1. Use existing extract rule
2. Checkout and make changes to filter criteria, add additional filter or make changes to existing one
3. Save and checkin
4. refresh . The filter criteria will be cleared, all old or new filter criteria seems deleted
Low-Code App Development User Experience Support Case Created
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Posted: 3 years ago
Posted: 17 Dec 2017 11:57 EST
Arun Kumar Mahanty (Arun_Mahanty)
PEGA
Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hello Jaya,


Could you please let us know the Pega version and Bix version used .


Enable logger on "com.pega.pegarules.data.internal.access.ExtractImpl"  and share us the log files .


Thanks,


Arun


 


 
Posted: 3 years ago
Posted: 17 Dec 2017 12:11 EST
Mounica Gudaboina (gudam)
PEGA
Senior Technical Solutions Engineer
Pegasystems Inc.
IN

Hello Jaya,


In my research, I can see few SRs with issue same yours for which the below two hotfixes are shared as the solution.


Hfix-32803


Hfix-36122


These hotfixes are for Pega 7.2.2. If you are on the same version then you can try these.


Note: Take DB backup before installing hotfixes as precautionary measure(to revert DB incase of any issues).


Thanks!