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 Sarath Prashanth (SarathPrashanth)
CAPGEMINI
Senior Application Consultant
CAPGEMINI
SE
SarathPrashanth Member since 2016 52 posts
CAPGEMINI
Posted: March 25, 2017
Last activity: March 25, 2017
Posted: 25 Mar 2017 8:43 EDT
Last activity: 25 Mar 2017 13:50 EDT
Closed

Case Not moving forward.

Hi, i have 4 stages and 3 alternate stage,

My case will gets created in Step 3 and click on submit its not going to next stage (which has 3 process.), once i click submit the gets ended.

Any info on this ?

Yhanks

Case Management
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Posted: 4 years ago
Posted: 25 Mar 2017 13:50 EDT
Haritha Damarla (Haritha12)
PEGA
Technical Solutions Engineer
Pegasystems Inc.
IN

Hi,


The case that gets created in step 3 , is a subcase to the main case ? 

Can you check the right side,part of the running case, where the newly created case may be rendering in the review mode ?


Can you please provide the screenshots of how you are creating the case?