Question3Replies1349Views Anandh Palanisamy Member since 2013 62 posts Ford Motor Company Posted: 2 years agoLast activity: 2 years 4 months ago Closed Clearing SLA table entries in Pega 7.3.1Hi,Can you please let me know, can we clear SLA entries in the SLA table. We did the upgrade from 6.2 to 7.3.Is that good advice or best pratice to clear those entries from SLA table?Regards,Anandh Reporting ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoVikash Karn PEGA replied to Anandh PalanisamyHi Anandh, By SLA table do you mean PR_SYS_QUEUE_SLA? Whenever the process reach an assignment which has an SLA defined on it, a record is created in pr_sys_queue_sla table which contains information of the assignment, sla goal,deadline etc. Please check the link below link which might help you: https://pdn.pega.com/community/pega-product-support/question/prsysqueue… Regards, Vikash Posted: 2 years agoAnandh Palanisamy Ford Motor Company replied to Vikash KarnYes Vikash, PR_SYS_QUEUE_SLA table. We know, its holding a information about assignment, is that way to clearing those entries or what else we need to consider while deleting those records? Regards, Anandh Posted: 2 years agoCarissaW_GCS PEGA replied to Anandh PalanisamyThe items in a Scheduled status are those that have not yet reached the point when they are to be processed. If you remove those, then the SLA will not be processed on your work objects. You should review the items in a Broken-Process status to see if they need to be requeued. If they are no longer needed then you can remove those items.