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Vishwaradhya Chinamalli (VishwaradhyaC)
Infosys Ltd

Infosys Ltd
IN
VishwaradhyaC Member since 2018 1 post
Infosys Ltd
Posted: February 9, 2021
Last activity: March 10, 2021
Posted: 9 Feb 2021 23:35 EST
Last activity: 10 Mar 2021 11:36 EST

On Click of Slots displayed in Calendar, Getting error pop-up "”Empty work item handled”"

Hi Team, I am displaying calendar in my service case using pxCalendar section to show slots. Pega version I am using is 8.3.1 I am displaying slots to book an appointment. Once agent click on any slot, I am getting "Empty work Item handled". Before I was referring pxViewCalendarGadget Section to display the calendar. Since it is deprecated rule , I used pxcalendar Section. Below is the screenshot I attached. Expected result: Either I need to make my calendar slots not clickable or  Error pop-up issue need to be resolved.

I am not understanding from which OOTB section, slots are displaying to identify if there are any actions configured.

If anyone know the solution , Could you please help me.

***Edited by Moderator: Pooja Gadige to add platform capability tag***
Pega Platform 8.3.1 Project Delivery User Experience Technology Services Customer Service Architect